Frequently Asked Questions
Everything you need to know about your Actively Black order.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 5-7 business days. Please allow 1-2 business days for processing before your order is dispatched.
What is your return and exchange policy?
We offer a 30-day return window for unworn and unwashed items with original tags attached. Exchanges are subject to inventory availability.
How should I care for my Actively Black performance gear?
To maintain the integrity of our high-performance fabrics, we recommend machine washing cold with like colors and hanging to dry.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options such as Afterpay and Klarna for your convenience.